Skip to main content

AV Service and Maintenance

We believe in the very best after sales and support services for installed audio visual systems. We understand that problems can occur at anytime of the day or night and we are always on hand to help. You can count on our experienced team to help you when you need it most. We support a vast range of clients with reactive av service and planned preventive maintenance.

AV Service – Saves you money

Working for with a range of customers from large PLC companies to small independent operators, our standards always remain high, with our focus on innovative solutions and detail. We have a support network to install and maintain venues throughout the country. Utilising the very latest in technology from our long standing partners we are sure to offer you the very best solution.

Reactive Maintenance

Responding to call outs you place and emergency site visit requests

Planned Preventative Maintenance (PPM)

Maintenance visits that are pre-booked with us or scheduled periodically

Maintenance Agreements

A maintenance agreement, usually 12 months, which guarantees our response as well as sets our expected levels of service

Onsite AV Service

Service and repair of equipment at your site, by our expert engineers

Offsite Repair

Removing equipment from site for more advanced repairs or manufacture repairs

Remote Fixes

Logging into technical equipment on site to run diagnostics, identify and fix faults

83

8hr Response

90

First Time Fix

963

Sites Serviced

27

Service Engineers

Ready to discuss Audio Visual Maintenance?

Or to arrange a site visit, please call us on 01245 206206

Audio Visual Maintenance

AV systems are an integral part of many businesses. Making sure they are 100% functional is important. Our support staff can give you peace of mind, but providing telephone support and preventative maintenance.

Service Engineers

Our av service engineers are trained in a wide range of AV systems and technologies. AV installers provide the installation and maintenance of service contracts throughout the UK. We are experts with SoundWeb, Q-SYS, ShowCAD, Extron, Crestron and AMX as well as a whole range of other system technologies.

Maintenance Service Level

Spotlight Sound want to give you the very best support and provide peace of mind. We understand technology can be baffling and we want to take that stress away from you. Long term support enables us to supply great quality AV equipment and support.

Want to find out more about maintenance?

AV Service FAQs

What kind of support do you provide after the AV system is installed?

We offer ongoing maintenance and support after installation. If there’s a technical issue or if you need assistance in the future, we’re just a call away and can provide both remote troubleshooting and on-site support.

How often should I schedule AV maintenance?

It is recommended that you carry out routine av servicing at least once a year, or more frequently for high-use venues such as schools or busy event spaces.

Let's work together

AV Service and Maintenance